Who is Serving Whom

Courtesy Pixabay.com

Courtesy Pixabay.com

A Lesson in Tine Language for Restaurant Professionals

The lights are low and the company is scintillating. You’ve got the perfect second glass of wine glow, and you’re delighting in the fact that you didn’t have to cook the meal in front of you or drive up to an oversized squawk box to order it. You throw back your head to laugh at something your friend has just said about your other friend, when all of a sudden you see it, the busboy’s hairy hand coming to whisk away your plate while your companion is still eating.

Major buzz kill.

Why do they always do that?

Or you’re catting up with your other friend about the first friend, when a waiter swings by to utter the over-used under-thought phrase: “You still working on that?”

Working? Yes. This is my job. It was this or medical school.

Now don’t get me wrong, it’s not that I enjoy looking at the carnage of my meal for hours on end, which is the usual Santa Barbara restaurant service alternative to trying to rush you out of there as quickly as possible, but isn’t it about time these servers learned to speak “Tine Language?”

Once upon a time, etiquette goddess Emily Post had a wonderful idea. Why don’t we invent signals for patrons to alert the wait staff that they are still eating, or conversely, that they’ve finished their meals? That way we can avoid all of the pesky hovering over tables, annoying queries about whether we’re still working on our food, and accidental interruptions of embarrassing conversations about PMS, pap smears and other patrons.

Tine Language for, “I’m still eating, and if you come near my plate I’ll eat your finger,” is placing your knife and fork on opposite sides of the plate, tines down, with the fork and the knife kissing daintily in the center.

To say, “I’m finished, please clear my plate,” in Tine Language, simply place the fork and knife on the plate diagonally, with the tines of the fork pointed to the upper left side of the plate. That’s 11 o’clock, for those of you who like to think visually, or 10 o’clock for those of you who don’t observe daylight savings time.

Very civilized, no?

Tine Language is such a simple system, really. No verb conjugation to worry about, no deciding if plates are masculine or feminine. To help move adoption of this new language along a little faster in our local restaurants, which are renowned for their food but never their service, I decided to add a few “Tines” of my own.

Holding a fork in each hand while flapping my arms at the hostess means, “Hello, paying customer here. I’d like to be seated, whether or not my entire party has arrived.”

If, upon arriving at said table, I place the fork on my head (tines up), this means, “The restaurant’s not even remotely full, so would you kindly not seat me on top of the other patrons?” Chances are good that if I don’t know them, I know — or am somehow related to — the person they’re gossiping about, so let the waiter walk the extra five steps that separate our tables.

And when you see me poking a fork in my left eye, this means my blind date is not going well. I’ll slip you a twenty if you escort me from my table into the kitchen to assist with a runaway lobster. When I poke the fork in my right eye, it just means I’m telling a really bad joke.

If I happen to have kids with me, that’s not the only reason I’ve grabbed the knife and am now making a throat slitting motion. It’s also “Tine Language” for “let the waiter walk an extra 17 steps and put me as far away from other customers as possible.”

And if I take that same knife and slit my wrist with it, even if I don’t draw blood, that means, “check please.” If you bring me a Band-Aid, I might even leave you a tip.

Got any other “Tine Language” tips for Santa Barbara’s renowned service economy? Email us at email

Originally appeared in in the the Santa Barbara Daily Sound on April 7, 2006.

Spinning the Wheels of Sarcasm

Courtesy Pixabay.com

Courtesy Pixabay.com

Sometimes magic words fly in the face of love and logic.

There’s no doubt that “Abracadabra,” “Alakazam,” and “Thank You” have some mighty mojo behind them, but as far as magic words go, there’s nothing more powerful in our house than “Helicopter.”

Not the winged aircraft with huge spinning blades kind of helicopter, but a different kind of spin. “Helicopter” is our code word for “Oops, I really shouldn’t have said that.”

For example, if my husband’s peacefully watching TV and I suddenly burst out, “You’re a fat, lazy turd,” all I have to do is follow that with a “Helicopter” and all is forgiven. It’s our family version of “the jury is instructed to disregard that last remark.”

Like any good six-year-old lawyer, my son has mastered the “Helicopter.” After the 12th time I tell him to brush his teeth/finish his homework/put out the recycling/tar the roof, he’ll finally look up from his Battleon game and say, “chill, mom.” But one look at my head about to explode and he quickly follows up with the magic word, “Helicopter,” and a perfectly contrite expression. I have no choice but to chill.

Forget the rewind button — which might have been more effective than throwing the pillow when I asked my husband if this tent made me look fat — “Helicopter” does the trick every time.

Yet another meaning of the word “Helicopter” came up at a PTA meeting last week.

According to the Love and Logic Institute, which is the latest parenting craze, there are three types of parents.

First, there’s the obviously-bad, “Drill Sergeant” types, who rule by intimidation, sending their spineless little plebes out into the world with spit-polished shoes and canteens full of insecurity.

Then, there’s the obviously-good Love and Logic parent, who models thoughtfulness and rational behavior, acting as a benevolent, all-knowing “Consultant,” while providing just the right dose of guidance for their child.

Finally, there’s the “Helicopter” parent, who hovers over their children and rescues them from the dangers of the world, thus giving them low self-esteem, messy hair, feeble eardrums, a weak jump shot, and gingivitis.

Huh? Not only have these people sullied my magic H-word by linking it to bad parenting, but now they’re telling me that my basest (s)mothering instincts, my maternal heritage honed by generations of women walking miles to school in the snow, sacrificing their arches so that future generations could run on the soccer fields at Girsh Park, may not be such a good thing after all.

I was outraged. What were these people thinking? Love has nothing to do with logic. If people were really logical they’d stay far away from love.

As I sat there contemplating my exit strategy, my ears perked up when the Love and Logic people launched into a role-playing skit called, believe it or not, the Helicopter Story.

Mother and son are at the grocery store and the kid wants to buy a cheap plastic helicopter that the mother knows will probably break immediately.

Kid: “Mom, I want this helicopter.”

Mom: “Oh, you would like that helicopter, huh?” (Said with empathy, not sarcastically. Who are these people?)

Kid: “Yeah, it’s so cool.”

Mom: “Well, I’m not buying it. It looks like it’s going to break soon. (Then I’ll be able to say, “I told you so.”) What’s your plan?” (The idea is to hand back the problem to the child, not to be sarcastic. Who has that kind of restraint?)

The kid decides to buy the toy with his own money. Of course, it breaks in the car on the way home. Resisting the urge to say, “Well duh, I told you so,” the Love and Logic mom tells the kid she’s sorry the toy broke, but that it was his choice to buy it. Naturally he cries and has a tantrum, at which point the Love and Logic Institute advises (seriously) the mother to “go brain dead and use a one-liner in broken record form” until the child is ready to talk about something else.

Suggested one-liners include: “I love you too much to argue about it.” “Ohhh … this is hard.” And my personal favorite, “That is so sad.”

Since Helicopter had lost some of its luster, I decided “That is so sad” would be my new magic phrase, trying carefully to follow the Love and Logic Institute’s advice to “avoid sarcasm at all costs.”

“But mom, I don’t want a peanut butter sandwich in my lunch again.”

“That is so sad.”

“Honey, your Nordstrom’s card is overdrawn again.”

“That is so sad.”

“Did you hear the Love and Logic Institute burned to the ground?”

“That is sooo sad.”

Helicopter.

Originally appeared in the Santa Barbara Daily Sound